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Lee M.

Dear Mark:

I mentioned to you that I have spent 50 years in sales and marketing and have trained many salesmen in my time. But I might add none turned out more professional than you. Your courteous follow through is astounding. A personal phone call, E-mail, flowers, offer of extra services etc.etc. WOW!

I had a phrase I used to use when I lectured on this subject that always seemed to make a lasting impression. I called it “After The Wedding Comes The Honeymoon.” You have obviously mastered this topic. Keep it up and I predict that you will soon be in charge of sales and marketing either there, or elsewhere. Incidentally who is now the head honcho in this department? I will write them a letter when we complete our transaction expressing my impression of you and their overall marketing procedures.